Monitoring, patching, help desk, security and hardware from one company with one invoice. No subcontractors, so there is never anyone to point at.
Most businesses do not want an IT department. They want the technology to stop being something they think about. That is what a managed service is for.
We monitor and patch every machine, answer the phone when your staff have a problem, keep the security controls current, and own the hardware from purchase through disposal. The same company does all of it, which is the part that makes the difference when something breaks at an awkward time.
Every user can contact us by phone, email or ticket. The person who answers already has context on your environment, because we set it up and we maintain it. No script, no ritual of explaining your setup from scratch every time.
Workstations, servers, firewalls, switches and access points monitored proactively. Patches tested and rolled out on a schedule rather than whenever somebody clicks the notification, and failures flagged to us before you notice them.
Endpoint protection, email filtering, multi-factor authentication and access reviews kept current as part of the service. See cybersecurity for what that covers.
A backup nobody has restored from is a hope. We verify restores so you find out it works before you need it rather than during. Retention set to what your business actually requires.
We sell, deploy, manage and retire the equipment. One standard, one warranty position, no compatibility surprises. See hardware and procurement.
One person who knows your business, your team and your setup. Not a rotating queue and not an overseas call center reading from a decision tree.
Per-user and per-device rates are published on our pricing page. You can work out roughly what you would pay before you speak to anybody. Most providers in this market will not do that, which tells you something.
There is a 90-day onboarding period, and after that the agreement is month to month. We do not use multi-year contracts to hold clients who would otherwise leave. If we are doing the job, you stay because you want to.
Plenty of businesses have one internal person who is good but stretched. We take the infrastructure and monitoring load and leave them the work they are best at. That arrangement works well and we do a lot of it.
Cybersecurity · Hardware and Procurement · Structured Cabling · Pricing
We will look at your current environment, tell you what is working, what is at risk and what good looks like for a business your size. No charge for the assessment.